Everything can be embeded

Chatbots

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Specially after fireship video:

Live Chats

Crisp Chat is a customer messaging platform that provides live chat, automated chatbots, multi-channel messaging, and helpdesk tools for websites and businesses.

An open-source equivalent to Crisp Chat would include platforms that allow you to host similar live chat and support features yourself.

Open Source Alternatives

• Chatwoot: A widely known open-source customer support platform offering live chat, multi-channel inbox (including email, WhatsApp, and others), automation, analytics, and team collaboration tools.
• Papercups: An open-source live chat system that can be embedded in websites; it supports automated replies, integrations, and a customizable widget.
• LiveHelperChat: Another option, providing live chat and visitor tracking functionality with self-hosting control.

All open-source options let you self-host and customize the software according to your needs, offering most of the core features provided by Crisp Chat, though integrations and advanced automation tools may vary.

If privacy, customizability, or avoiding subscription costs are priorities, Chatwoot and Papercups are two of the strongest open-source choices currently available.

ChatWoot

Chatwoot is primarily a customer engagement and communication platform, not a full-featured CRM (Customer Relationship Management) system. It centralizes conversations from channels like web chat, email, and social media, helps manage tickets, stores customer contact details, provides analytics, and supports automation features like chatbots.[2][5][7][8]

However, while Chatwoot includes some CRM-like capabilities—such as managing and viewing customer profiles, conversation history, and team collaboration—it does not offer the depth of sales pipeline management, deal tracking, or marketing automation found in specialized CRM software like Salesforce or HubSpot. Chatwoot can integrate with actual CRM systems to synchronize customer data for a more complete workflow.[6][7]

In summary: Chatwoot has some basic CRM features (contact management, conversation history) but is mainly a helpdesk and messaging platform, not a dedicated CRM.[5][7][6]

Who is using chatwoot? See https://www.solidtime.io/

This is a Selfhosted & OSS https://github.com/solidtime-io/solidtime with cool time tracking and invoicing features

PaperCups

• https://github.com/papercups-io/papercups

MIT | Open-source live customer chat

LiveHelperChat

• https://github.com/LiveHelperChat/livehelperchat?tab=readme-ov-file

Apache v2 | Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

Whatsap bouble

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